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Custom Dialing Solutions

Crafted to fit your business needs

Listen - Its the first thing we do in order to gain all the
required information about your company...

Design - Our design team can customise your dialler
to fit seamlessly with your brand...

Guidance - Our expert engineers will work with you
to produce a dialler that is right for you...

Support - We have an award winning support team
and take pride in providing exceptional customer service.

At Primo Dialler we know that all our customers are different and there is no such thing as an ‘off the shelf’ solution that will solve all your problems. We like to take the time to get to know our customers, understand their specific and unique requirements and then design a solution that ticks all the boxes.

We value the contact we have with our clients because this enables us to gain a clear insight into the overall objectives of the company and where we fit in.

Through consultation, design, implementation, support and after sales care we can create a bespoke solution that will help you gain a significant advantage with both your operational processes and your sales pipeline.

Custom Development Stages

Meeting your Business Needs

Initially when we start working with you we will do a lot of requirements gathering so that we can pin down exactly what you are going to need. We will look at crucial factors such as CRM, security, cloud functionality, reporting and workflow management so that no stone is unturned when compiling your list of requirements.

We then agree a solution with you that fits in with your budget and timescales so you completely understand the scope of the project, what the key deliverables are, how much it’s going to cost and when it will all happen.

At each stage of the process we will keep you in the loop about the project and once complete, we will help you manage the implementation and give you all the support you need to make sure that everything works the way you expect it to.

  • Easy Integration
  • Boost Sales and Productivity
  • Grow Your Business

Easy Integration

One problem solving tool you can use is the online auto dialler. The online auto dialler is very convenient for any business to use and customizable to fit all your business needs. The principle behind the online auto dialler is simple. It was designed and implemented to make call centre work easier and more efficient.

Boost Sales and Productivity

Many of the biggest multi-national corporations today have their own call centres or hire call centre companies to improve their customer service requirements. Call centres help an organization by making sure that the company stays in touch with their customers. This is the best way for them to maintain loyalty and ultimately, it helps companies generate higher revenues.

Grow Your Business

Web-based predictive dialler software is ideal for call centres that want to avoid contacting unresponsive (or "dead") leads to increase efficiency. This software frees staff up to concentrate on more productive activities. As well as saving staff a considerable amount of time, predictive diallers allow call centres to improve the experience of their customers, and eradicate missed calls.