​​​​ ​​​​​ ​​​​​ ​​​​​ ​​​​​ ​​​​​

Hosted Contact Centre Solutions

Fully integrated and simple to use call centre software has put
us at the forefront of predictive dialling technology.

Primo Dialler provides cost-effective and industry-leading dialler solutions for call centres. Our fully integrated and simple to use call centre software has put us at the forefront of predictive dialling technology and we are now one of the most sought-after dialler solution companies in the UK. Here’s why our contact centre solutions mean so much to our customers:

All of our call centre solutions can be tailored to your requirements so if you have a specific need please get in touch and we will be happy to discuss the available options with you.

  • VoIP
  • Call Routing
  • Customise Your Interactions

Voice over Interactive Protocol

Fixed phone lines are a thing of the past for contact centres as the quality of Voice over Internet Protocol VoIP has improved significantly over recent years. One of the biggest benefits of using VoIP is the substantial cost savings over standard phone line systems. Find out more about how VoIP and how it can help your business.

Call Routing

Anytime a customer calls your business it is an opportunity to win new business. Therefore, it is vital to make sure that your customers have the best experience possible. Inbound call routing is a feature that allows companies to have a specific number connected to another number of your choosing, helping you deliver a great experience.

Customise Your Interactions

Outbound dialler software technology is the next step in proactive efforts to advertise. This new option is available to companies searching for new customers and who want to establish loyalty with an existing client base. To efficiently use outbound dialling software, companies must transition from inbound-only calls to a system that includes outbound dialling too.