Primo Dialler – Bi-Annual Report (Jan to June) – 2019

We’ve had a fantastic first 6 months so far in 2019 and we’ve decided to publish a Bi-Annual report. This document should allow stakeholders (internal and external) to see what’s been happening within the company and our future plans to improve.

What’s in the Report?

The report looks at the following areas:

    • Message from our Head of Sales Abdul Kawsar
    • Growth Figures
    • Message from our Head of Support Isaac Hussain
    • New Team Members
    • Office Expansion
    • Our Plans for future growth

Key things we discuss in the report include plans to improve our predictive dialler using artificial intelligence, custom integration with Zoho, plans for our support team including an online knowledge base and other key points.
The report doesn’t focus on any financial data as our goals are about improving and developing the service we offer. We believe having the best predictive dialler and a well-trained support team will allow us to grow.

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