Having been involved in the industry for several years and by speaking to various predictive dialler managers, we’ve discovered some of the biggest pain points about the industry.
As the industry has progressed naturally the software has got better, more intuitive and offers greater reliability. However, one thing that we found that predictive dialler providers lacked, was a high level of support.
Due to the feedback, we knew right from the off that we wanted to Primo Dialler to provide the best support within the industry.
Therefore we’ve put in place the following: