Call Centre Solutions
OVERVIEW
Cloud Call Centre Solutions
Our cloud-hosted call centre systems eliminates the need for new hardware and IT infrastructure, leaving your IT department with less technology to worry about and fewer machines to update and maintain. This gives them more time to concentrate on the needs of your call centre operation and deliver the efficiencies that you want.
Yet another benefit of cloud call centre systems is that they are kept up to date and fully maintained by Primo Dialler instead of your own team.
DETAILS
Flexibility Of Working In The Cloud
One of the biggest advantages of our cloud-hosted call centre solutions is the flexibility that they give you to run your call centre the way you want to. Your teams will have the freedom to work anywhere that they have an internet connection which facilitates home working and being able to recruit the best people for the job, irrespective of their geographic location.
SIP
Primo’s network is able to handle a large amount of call centre traffic, our network gives you consistent, reliable and powerful connections. All connections made are guaranteed to be made at the highest dialling speeds with the most reliable service quality
The Benefits
Having a reliable cloud-based predictive dialler helps you improve your business, allows your managers to handle his team of agents no matter where they are in the world and triples your company’s productivity. If you are thinking of improving your contact centre business then this is the best solution for you.
Move to the Cloud
The call centre industry has been experiencing exponential growth over the recent years. Many large industries and big companies have gone into the business knowing that it is going to help them reach out to their customers better.
Why We’re Better
We’ve managed to achieve some outstanding improvements for our clients including
4x
Your Connection Rate
78%
Increase in Conversions
32%
Jump in Sales
FEATURES
Why Use Primo Dialer?
Increase Productivity
Our call centre solutions are the perfect fit for your business. Your agents will be connecting with more people, making sales and getting results.
Award Winning
We’re an award winning business that knows what it takes to develop hosted dialling solutions that will help grow your business.
Quality and Performance
Contact centre management teams work to monitor, regulate and improve performance every single minute your operation is running.
Excellent Support
Customer satisfaction is the key to business success. Service is the most important factor in platform viability.
SIP & Voip
SIP is a feature which allows users within your business organisation to make thousands or even millions of calls all over the world.
Powerful Technology
Our ground-breaking predictive dialler technology has been developed to integrate seamlessly into your business to increase efficiencies and drive down costs.
