call centre return after pandemic

What’s Next for Call Centres After the Pandemic?

Many call centres around the world were affected by the lockdown. With agents unable to travel to offices, many call centres had to adapt to survive. With countries now starting to consider letting people back to work with social distancing, what’s next for call centres after the pandemic? How call centres survived Sadly not all call centres will survive the…

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field sales agent pandemic

Why Field Sales Teams Need to Pivot to Survive

The current pandemic has had a drastic effect on field sales teams. They’re no longer able to go and knock on peoples doors to promote products or services. So what can field sales teams do to survive? What should field sales teams do? The next best option for speaking with people face to face is via phone. Emails and social…

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field sales teams dialler

What does the future hold for field sales teams?

Field sales teams have effectively come to a halt since the lockdown has commenced. As they can’t currently visit peoples home what does the future hold for the field sales teams? Adapting to survive Like most of us during this difficult period, they need to adapt to survive. Many sales jobs focus heavily on commission, therefore basic pay if furloughed…

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6 Tips for Agents Using our Mobile-Friendly Dialler

Following the launch of our mobile-friendly dialler, we’ve put together some tips for agents working from home. Prepare with a Notebook, Pen and Spare Pen Without a computer to enter data, you will need to make notes about calls to update the CRM. It’s wise to have a notebook and pen to hand, this will allow you to make notes…

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