Tag: predictive dialler app

call centre return after pandemic

What’s Next for Call Centres After the Pandemic?

Many call centres around the world were affected by the lockdown. With agents unable to travel to offices, many call centres had to adapt to survive. With countries now starting to consider letting people back to work with social distancing, what’s next for call centres after the pandemic? How call centres survived Sadly not all call centres will survive the…

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