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24 Hours a day

365 days a year

World Class Customer Support

Rapid Flexibility

No All-Purpose Solutions

One of the most important parts of any software system is the support that is available with it. At Primo Dialler our software support is second-to-none in the market with our team always available to answer your questions and resolve any problems that you are experiencing. We pride ourselves on the level of service that we provide and our dialler software support will help to make sure that your call centre runs efficiently. This is how we can help:

How We Can Help

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24/7 Support

We understand that running a business doesn’t start at 9 and finish at 5. Our dialler software support is available when you need it, at any hour of the day, any day of the week. So if there’s something you’re unsure of or you’ve hit a problem, our support team are here to help.

World Class Customer Service

Our dialler software support is available online or over the telephone, with all queries being dealt with quickly and efficiently. Whether using our industry-leading online help desk solution or speaking to our telephone support staff our dialler software support is second-to-none.

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High Security

We take the security of your data and your customers’ data very seriously. All of our systems are fully PCI and DSS compliant and we have multi-level security protection so you can place your trust in our processes.

Quality Training

We offer remote and on-site training to help you get to grips with our dialling technology. Our experienced team will provide in-depth training to help you develop the knowledge you need to manage your system. As well as top quality training our team are also always on hand to provide support when you need it to ensure your business is maximising the potential of your system.

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