×
Stop Feeling Overwhelmed. Build Stronger Connections with Customers. Boost Sales & Efficiency with Primo Dialler

Discover Connect CLI

Connect CLI Launch: Revolutionizing Call Centre Connectivity

Discover Connect CLI

Jul 26, 2024
|
2 min to read

Introducing Connect CLI: Your Solution to Dialling Challenges

We are thrilled to announce the launch of Connect CLI, a powerful new feature designed to revolutionize your dialling operations. Connect CLI empowers call center professionals with advanced control, automation, and integration capabilities, addressing key challenges and significantly enhancing performance.

What to Expect:

1. Improved Connectivity: Experience up to a 20% increase in connectivity rates with Connect CLI. By intelligently replacing low-performing Caller Line Identifications (CLIs) based on their Answer-Seizure Ratio (ASR), Connect CLI ensures that your calls connect more reliably.

2. AI-Driven Optimization: Utilizing AI, Connect CLI monitors ASR in real-time. It automatically identifies and replaces the CLI, ensuring continuous high performance.

3. Effective Area Code Management: Connect CLI analyzes the effectiveness of area codes and call-taking rates. It optimizes CLI numbers to match regions where specific area codes yield higher ASRs, ensuring that your calls are more likely to be answered.

4. Enhanced Outgoing Call Efficiency: By bypassing spam blockers prevalent in the US and other regions, Connect CLI boosts your outgoing call ratio. This means fewer calls are blocked or filtered out, increasing your overall campaign effectiveness.

Conclusion: Connect CLI not only solves existing challenges but also sets a new standard for dialling efficiency and performance. With its AI-driven capabilities and strategic optimizations, it ensures that your call center operations run smoother, connect more effectively, and achieve higher campaign success rates.

Know More

Relevant Trade Bodies