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Traditionally, dialler providers tied customers into long term contracts. The main reason for this was due to large outlays for equipment costs. So instead of high upfront fee’s call centres could spread the cost by committing to the provider. Ho
Interactive Voice Responses were designed to improve the way businesses handled inbound calls. They help direct callers to the relevant people or departments and reduce the frustrat
Many call centres around the world were affected by the lockdown. With agents unable to travel to offices, many call centres had to adapt to survive
It goes without saying this has been a difficult year for many businesses across the world. As a global provider we’ve had insights into how each country has adapted to work around lockdowns and avoid being infected by Covid-19.
Primo Dialler a Birmingham based tech company, has been nominated for a prestigious telecoms award. The Comms Business Awards are annual awards which highlight excellence in a range of categories across telecommunications.&
The entire support team at Primo Dialler have had to adjust and begin working from home, for the safety of others and themselves.
As a forward-thinking tech business, we are keen to adapt and explore new technology. Therefore, we’ve decided to offer cryptocurrency as a payment method. You can now pay for Primo services in a variety of different cryptocurrencies such as Bitc
Primo Dialler is nominated for "Outstanding Small Business of the Year" at the Asian Business Chamber of Commerce Annual Dinner & Awards 2023. Join us on our journey of dedication, innovation, and gratitude as we strive for excellence in&
Revolutionizing business communication with Primo's telecom solutions and Webster Solution's customer service expertise.
Catch up on the latest feature updates, news, and announcements.
Learn about PrimoDailler's state-of-the-art cloud phone systems and predictive dialler, which are intended to improve the effectiveness of company communication. Examine the features, advantages, and technologies underlying these creative fixes.
Discover the benefits of cloud telephony for businesses. Learn how this internet-based communication solution offers flexibility, scalability, and cost savings compared to traditional phone systems.
Discover how applying emotional intelligence in call center interactions can elevate customer service, increase satisfaction, and foster customer loyalty.