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Traditionally, dialler providers tied customers into long term contracts. The main reason for this was due to large outlays for equipment costs. So instead of high upfront fee’s call centres could spread the cost by committing to the provider. Ho
Interactive Voice Responses were designed to improve the way businesses handled inbound calls. They help direct callers to the relevant people or departments and reduce the frustrat
Many call centres around the world were affected by the lockdown. With agents unable to travel to offices, many call centres had to adapt to survive
It goes without saying this has been a difficult year for many businesses across the world. As a global provider we’ve had insights into how each country has adapted to work around lockdowns and avoid being infected by Covid-19.
Primo Dialler a Birmingham based tech company, has been nominated for a prestigious telecoms award. The Comms Business Awards are annual awards which highlight excellence in a range of categories across telecommunications.&
The entire support team at Primo Dialler have had to adjust and begin working from home, for the safety of others and themselves.
As a forward-thinking tech business, we are keen to adapt and explore new technology. Therefore, we’ve decided to offer cryptocurrency as a payment method. You can now pay for Primo services in a variety of different cryptocurrencies such as Bitc
Primo Dialler is nominated for "Outstanding Small Business of the Year" at the Asian Business Chamber of Commerce Annual Dinner & Awards 2023. Join us on our journey of dedication, innovation, and gratitude as we strive for excellence in&
Revolutionizing business communication with Primo's telecom solutions and Webster Solution's customer service expertise.
Catch up on the latest feature updates, news, and announcements.
Discover how Primo Dialler's AI-powered Connect CLI can enhance call center performance during the Medicare AEP 2024. Learn strategies to increase engagement, ensure compliance, and boost agent productivity.
Prepare your call center for the holiday surge with Primo Dialler's AI-driven Connect CLI. Boost connectivity, enhance customer experience, and maximize sales this festive season with cutting-edge technology. Learn how to turn seasonal spikes into success.
Maximize your Medicare AEP campaign success with Primo Dialler's Connect CLI. Enhance connectivity rates, reduce agent idle time, and ensure compliance with our AI-driven solution tailored for call centers during the busy enrollment period.