Blog - B2B Dialler

Why do dialler providers tie you into long term contracts

Traditionally, dialler providers tied customers into long term contracts. The main reason for this was due to large outlays for equipment costs. So instead of high upfront fee’s call centres could spread the cost by committing to the provider. Ho

How an interactive voice response ivr can help your call centre business

What’s Next for Call Centres After the Pandemic

Many call centres around the world were affected by the lockdown. With agents unable to travel to offices, many call centres had to adapt to survive

Primo End of Year Message

It goes without saying this has been a difficult year for many businesses across the world. As a global provider we’ve had insights into how each country has adapted to work around lockdowns and avoid being infected by Covid-19.

Birmingham Based Tech Company Nominated for Prestigious Telecoms Award

Primo Dialler a Birmingham based tech company, has been nominated for a prestigious telecoms award. The Comms Business Awards  are annual awards which highlight excellence in a range of categories across telecommunications.&

Remote Working Tips for Our Contact Centre Clients

The entire support team at Primo Dialler have had to adjust and begin working from home, for the safety of others and themselves.

Primo Offers Cryptocurrency as a Payment Method

As a forward-thinking tech business, we are keen to adapt and explore new technology. Therefore, we’ve decided to offer cryptocurrency as a payment method. You can now pay for Primo services in a variety of different cryptocurrencies such as Bitc

Primo Dialler Nominated for "Outstanding Small Business of the Year" Award

Primo Dialler is nominated for "Outstanding Small Business of the Year" at the Asian Business Chamber of Commerce Annual Dinner & Awards 2023. Join us on our journey of dedication, innovation, and gratitude as we strive for excellence in&

Primo and Webster Solution Partnership

Revolutionizing business communication with Primo's telecom solutions and Webster Solution's customer service expertise.

2025 Call Centre Trends: Data-Driven Insights to Propel Your Business Forward

Discover the top call centre trends for 2025, from AI-powered predictive diallers and cloud-based solutions to omnichannel engagement and advanced IVR systems. Learn how Primo Dialler's solutions can help your business stay ahead with data-driven insights.

Practical Uses of Primo XB: How Businesses Are Closing Deals Faster

Primo XB is designed to improve B2B sales and customer communication, but how does this work in practice? Below are real-world applications and use cases demonstrating how companies can leverage its features for maximum impact.