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Blog - Information technology

Why we focus on customer service to grow our predictive dialler solution

Well Trained Technicians

Sep 15, 2023
|
10 min to read

Having been involved in the industry for several years and by speaking to various predictive dialler managers, we’ve discovered some of the biggest pain points about the industry.

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New Feature: Website Chat to Dialler

Website Chat to Dialler

Sep 15, 2023
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11 min to read

We’ve added a new feature to our dialler which allows users to respond to website chat messages within the platform. 

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Call Centres Can Adapt to Working From Home During the Coronavirus

Remote working agents

Sep 15, 2023
|
8 min to read

Many different businesses across a wide variety of industries are struggling. However, the call centre industry has continued to grow.

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How to Choose the Right Contact Center Software in 2023

Right Contact Center Software in 2023

Oct 23, 2023
|
2 min to read
Information technology

Picking the right  contact center software  is essential for the success of any call center in 2023. The right software can help you streamline customer interactions, improve efficiency, and boost customer satisfaction.

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Well Trained Technicians

Apr 16, 2023
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9 min to read

Website Chat to Dialler

Apr 16, 2023
|
9 min to read

Remote working agents

Apr 16, 2023
|
9 min to read

Right Contact Center Software in 2023

Apr 16, 2023
|
9 min to read

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