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Our latest predictive dialler software release includes an Agent Calendar feature. This allows agents to become more organised and plan for meetings or events.
Following the launch of our mobile-friendly dialler, we’ve put together some tips for agents working from home.
Press Release: Tech Company Develops App in Record Time That Saves 1000’s of Call Centre Jobs Around the World
Choosing a Predictive dialler can be a difficult task, with some much to consider we’ve written a blog with some key points.
We recently spoke with some of our call centre clients who are based in Pakistan and India to understand their purchasing decisions. This will allow us to highlight the key selling points to the right audience.
During the last year we have been working on implementing an easier way to start using the platform. We identified that our onboarding process needed a makeover and that everyone learns in different ways.
We’re delighted to announce the launch of our new feature, report builder. For dialler managers and analysts out there, this one is for you. As a progressive and forward-thinking technology company, we’re always keen to advance our dialler&
CDR Theft is a common problem throughout the world causing issues for many contact centers.
Primo has agreed definitive terms to acquire Topa Dial. As a result, Topa Dial customers will move over to the Primo platform so that they can take advantage of their innovative, contact centre solutions backed by an award-winning team.
When it comes to dialing in the USA there are a lot of rules and regulations. Even for the most experienced call centers, remembering and understanding all of these can be difficult.
