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Blog - Powerful Clean Interface

agent-calender1 New Feature: Introducing the Agent Calendar

Introducing the Agent Calendar

Sep 15, 2023
|
11 min to read

Our latest predictive dialler software release includes an Agent Calendar feature. This allows agents to become more organised and plan for meetings or events.

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6 Tips for Agents Using our Mobile-Friendly Dialler

Mobile Friendly Dialler

Sep 15, 2023
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9 min to read

Following the launch of our mobile-friendly dialler, we’ve put together some tips for agents working from home.

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Press Release: Tech Company Develops App in Record Time

Mobile app develop

Sep 15, 2023
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9 min to read

Press Release: Tech Company Develops App in Record Time That Saves 1000’s of Call Centre Jobs Around the World

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What to Look for When Choosing a Predictive Dialler

Predictive Dialler

Sep 15, 2023
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10 min to read

Choosing a Predictive dialler can be a difficult task, with some much to consider we’ve written a blog with some key points.

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Why Clients in Pakistan and India Prefer Primo Dialler

Call centre clients

Sep 15, 2023
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8 min to read

We recently spoke with some of our call centre clients who are based in Pakistan and India to understand their purchasing decisions. This will allow us to highlight the key selling points to the right audience. 

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New Feature: Live Virtual Tour

Complete Virtual Tour

Oct 23, 2023
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3 min to read
Powerful clean Intrface

During the last year we have been working on implementing an easier way to start using the platform. We identified that our onboarding process needed a makeover and that everyone learns in different ways. 

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New Feature: Report Builder

Report Builder

Sep 15, 2023
|
5 min to read
Powerful clean Intrface

We’re delighted to announce the launch of our new feature, report builder. For dialler managers and analysts out there, this one is for you. As a progressive and forward-thinking technology company, we’re always keen to advance our dialler&

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Do you know what CDR theft is?

So, what’s CDR Theft?

Oct 23, 2023
|
2 min to read
Powerful clean Intrface

CDR Theft is a common problem throughout the world causing issues for many contact centers.

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Primo Dialler Acquires Topa Dial

Call Centre Solutions

Oct 23, 2023
|
5 min to read
POwerful clean Intrface

Primo has agreed definitive terms to acquire Topa Dial. As a result, Topa Dial customers will move over to the Primo platform so that they can take advantage of their innovative, contact centre solutions backed by an award-winning team.

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TCPA and DNC Compliance Practices: How to Avoid Serial Litigator Traps

DNC Compliance Practices

Oct 23, 2023
|
3 min to read
POwerful clean Intrface

When it comes to dialing in the USA there are a lot of rules and regulations. Even for the most experienced call centers, remembering and understanding all of these can be difficult.

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Recent Post

Introducing the Agent Calendar

Apr 16, 2023
|
9 min to read

Mobile Friendly Dialler

Apr 16, 2023
|
9 min to read

Mobile app develop

Apr 16, 2023
|
9 min to read

Predictive Dialler

Apr 16, 2023
|
9 min to read

Call centre clients

Apr 16, 2023
|
9 min to read

Complete Virtual Tour

Apr 16, 2023
|
9 min to read

Report Builder

Apr 16, 2023
|
9 min to read

So, what’s CDR Theft?

Apr 16, 2023
|
9 min to read

Call Centre Solutions

Apr 16, 2023
|
9 min to read

DNC Compliance Practices

Apr 16, 2023
|
9 min to read

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The latest from Primo

Catch up on the latest feature updates, news, and announcements.

Connect CLI Launch: Revolutionizing Call Centre Connectivity

Discover Connect CLI

Discover Connect CLI, the AI-driven solution enhancing connectivity by 20% in call centres. Learn how this innovative tool optimizes Caller ID management and boosts campaign success rates.

Learn more

A Comprehensive Guide to Call Center Campaigns: Definition and Types

Call Center Campaigns

Explore a comprehensive guide to call center campaigns, their types, and their significance in driving customer satisfaction and business growth.

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Advanced Strategies for Dealing with Challenging Customers in the Call Center

Strategies for Dealing with Challenging

Explore sophisticated tactics for handling challenging customer behaviours in call centers, including empathy training, predictive analytics, real-time speech analytics, AI-powered ticketing systems, chatbots for issue triage, dynamic scripting, personalized customer journeys, and continuous training with AI feedback.

Learn more