awarded-iso-9001

Primo awarded ISO 9001:2015 Quality Management Certificate

We’re delighted to announce that we’ve been awarded the ISO 9001:2015 quality management certificate. The award is in relation to the provision of phone dialler software.  ISO 9001 is recognised globally as the international benchmark for quality within an organisation. It ensures services meet the needs of clients through an effective quality management system. The award further enhances our reputation …

Primo awarded ISO 9001:2015 Quality Management Certificate Read More »

shortlist-blog-post

Birmingham Based Tech Company Nominated for Prestigious Telecoms Award

Press Release: 08/01/2021 Primo Dialler a Birmingham based tech company, has been nominated for a prestigious telecoms award. The Comms Business Awards are annual awards which highlight excellence in a range of categories across telecommunications. Primo Dialler has been nominated in the category Contact Centre Vendor due to their focus on contact centre software.  “In what was a turbulent year for many businesses across the globe, our team quickly responded …

Birmingham Based Tech Company Nominated for Prestigious Telecoms Award Read More »

endofyear

Primo End of Year Message

Primo End of Year Message  It goes without saying this has been a difficult year for many businesses across the world. As a global provider we’ve had insights into how each country has adapted to work around lockdowns and avoid being infected by Covid-19.  Here at Primo we moved extremely quickly, not just to help our …

Primo End of Year Message Read More »

why-clients-in-india-and-pakistan-prefer-primo

Why Clients in Pakistan and India Prefer Primo Dialler

We recently spoke with some of our call centre clients who are based in Pakistan and India to understand their purchasing decisions. This will allow us to highlight the key selling points to the right audience.  What we discovered was the following:  British Brands have Trustworthy Reputations  Due to the fact our headquarters is based in the UK and our industry …

Why Clients in Pakistan and India Prefer Primo Dialler Read More »

Why Connecting a CRM to a Predictive Dialler Can Help Grow Your Call Centre

Running a call centre involves handling a large amount of data, without the right tools your data can be mismanaged. This could lead to making calls to the wrong people or not following up on potential leads. All this can cause unnecessary headaches for yourself and your team. There are two vital tools for handling …

Why Connecting a CRM to a Predictive Dialler Can Help Grow Your Call Centre Read More »

8 reasons to upgrade from manual dialling

8 Reasons your Call Centre Should Upgrade from Manual Dialling

When starting a call centre, keeping costs down is usually key to getting up and running. However, as productivity increases, you will soon need to upgrade from manual dialling to predictive dialling. Here are 8 reasons why your call centre should consider upgrading from manual dialling: Improve Efficiency Manual dialling is a slow task and …

8 Reasons your Call Centre Should Upgrade from Manual Dialling Read More »

Scroll to Top