Blog

agent-calender1 New Feature: Introducing the Agent Calendar

Our latest predictive dialler software release includes an Agent Calendar feature. This allows agents to become more organised and plan for meetings or events.

Adding agent image to predictive dialler 3 New Feature

To improve the look and ease of use of the predictive dialler, we’ve added the ability to add a profile picture to each agent.

New Feature: SQL Dialling

Due to high demand, we’ve added a brand new feature to our predictive dialler. Drum roll, please… we’d like to announce the addition of SQL Dialling.

Why UK call centres are outsourcing to South Africa

Businesses throughout the UK are making the decision to outsource their call centres to South Africa.

Primo Dialler Embark on South African Adventure

We’re delighted to announce that Primo Dialler is heading to South Africa on the 28th of October. The first stop on our journey is Johannesburg where we will be exhibiting at 

Howzit! We’ve launched our new office in South Africa

We’re excited to announce the launch of our brand new office in South Africa. 
Due to South Africa’s rapidly growing call centre industry, we decided it was ideal to open a base where we can connect locally with customers.

How an interactive voice response ivr can help your call centre business

Primo Dialler – Bi-Annual Report (Jan to June) – 2019

We’ve had a fantastic first 6 months so far in 2019 and we’ve decided to publish a Bi-Annual report. This document should allow stakeholders (internal and external) to see what’s been happening within the company and our future plans<